Your data, privacy, and stopping the system

How does Green Weka keep my data private, and how do I turn off call capture or delete things?

What Green Weka stores

Green Weka captures your business calls, emails, in-person conversations, video meetings and team chats. It stores transcripts and summaries so you can search and review details later. You choose whether to keep audio recordings of calls, this is controlled by the 'Keep call audio' toggle in your profile. With it off, only transcripts are kept and no audio is stored.

The Receptionist never records audio, only a transcript. For in-person Conversations and video meetings, the audio is deleted once you confirm the transcript, and is never kept for more than a week. Only the transcript is saved. All your data is protected with strong security and encryption.

Contacts are only uploaded if you give permission, and you can revoke this any time. If you disconnect an email or calendar account, Green Weka stops accessing new data straight away. Previously synced emails or contacts stay in your account unless you ask for them to be deleted.

If you connect Claude, it can only read your data when you ask it a question. You can disconnect Claude at any time from Active Connections, and deleting your account revokes all connections.

Privacy controls you manage

You’re in charge of what Green Weka keeps:

Call recordings: In your profile, turn 'Keep call audio' on or off. With it off, only transcripts are kept.
Per-contact capture: In Contacts, set capture ON or OFF for each person. When capture is OFF for a contact, their calls and emails are not captured, but they can still leave a voicemail.
Recording disclosure: By default, new accounts start with a privacy message switched ON for all calls. You can choose when callers hear this message, always, never, or just the first time, and set this per contact.

Deleting and undoing

You can delete any call, email, chat, voicemail, or dictation from your dashboard. There’s a short window to undo a deletion. After that, it’s gone for good. If you delete a contact by mistake, you can restore it from the Deleted contacts list within 30 days. You can also request deletion of all synced email or contact data by emailing support.

If you want your entire account and all data deleted, you can request this from within the app settings. This logs you out and starts the permanent removal process. Connected tools and Claude are disconnected when your account is deleted.

Stopping capture completely

To take Green Weka out of the loop, log out of the app and dial your deactivation code (from your onboarding email) in your phone’s normal dialer. Calls will stop being captured and your phone returns to its normal setup. You can re-activate any time by logging in and using your activation code.

Your rights and support

Your data belongs to you. You can ask for a copy, correction, or deletion of your data at any time. For privacy help or to request deletion, email [email protected]. The team replies quickly and can help with privacy or account issues.

For the full legal wording, see the Privacy Policy at greenweka.com/privacy and the Terms at greenweka.com/terms. These pages are the final word on how your data is handled.

Tips

Set capture OFF for personal contacts to keep private calls out of Green Weka.
Turn off call recordings if you only want transcripts, not audio.
Check your dashboard regularly to manage or delete items as you need.

Your privacy and control always come first. You decide what’s kept, what’s deleted, and when to stop the system.

Good to know

Deleted items can only be undone for a short time.
If you forget to deactivate after logging out, calls may go to voicemail.
Personal calls made on the normal dialer are never captured or stored.
Audio recordings are only kept if you turn this on in settings.
The Receptionist never records audio, only a transcript is kept.

Try asking your assistant: “How do I stop Green Weka from recording my calls?” · “Can I delete a call or email from the dashboard?” · “How do I turn off call capture for certain people?”