Reports: numbers about your calls, emails and follow-ups

How do I get a report of my calls, missed calls, busiest days, complaints or follow-ups?

Green Weka makes it easy to get numbers about your business activity, whenever you need them. You can ask for reports using your voice, chat, or Claude. There’s nothing to set up, just ask.

What you can ask

Here are some example questions you can use:

How many calls did I take this week?
What was my busiest day?
How does this month compare with last?
Break it down by channel.
Who did I miss and did I get back to them?
Who calls me most?
Who haven't I heard from in a while?
Any new contacts this month?
How are we going on follow-ups?
What's overdue?
What were the complaints this month?

You can ask these questions out loud to the voice assistant, type them into the chat assistant, or use Claude if you’ve connected it. The answers come back in plain language, ready to use.

What reports cover

Reports include all your calls, emails, team chats, in-person conversations, dictations and action items. If you want to leave out spam, just ask for that. Missed calls are counted as returned if you called back or emailed, and the report will tell you which. You’ll see breakdowns by channel, trends over time, and details like who you’ve missed or who calls you most.

Team reports

If you’re the team owner (the HeadRooster or AlphaHen plan holder), you can ask for reports across your whole team. You’ll see each member’s numbers in a one-line summary, but never a colleague’s transcript or private details. Team members can see their own numbers only.

Tips

Try asking for a follow-up report to see what’s overdue or outstanding.
Use the busiest day report to plan staffing or spot trends.
If you want to check if you’ve returned all missed calls, just ask who you missed and if you got back to them.
For new contacts, ask for a report on new contacts this month.

There’s nothing to switch on or configure, reports are always available. Just ask the assistant for the numbers you need, whenever you need them.

Good to know

Team members can only see their own numbers, not colleagues’ details.
Reports never show the full transcript of a colleague’s call.
Spam is left out unless you ask for it.
Reports are based on captured calls, emails, chats, conversations and dictations only.

Try asking your assistant: “How many calls did I take this week?” · “What was my busiest day?” · “How does this month compare with last?”