← Green Weka Help

Signing up and getting started

How do I sign up, get my activation code, and start using Green Weka?

What Green Weka does

Green Weka brings all your business calls, emails, chats and in-person conversations together. It captures, transcribes and summarises them, then pulls out action items so nothing gets missed. You keep your existing mobile number and telco. Green Weka works for any business, real estate, clinics, agencies, trades, law firms and more, in any English-speaking country.

How to sign up and get started

1. Sign up and log in

Go to app.greenweka.com and sign up with your email and a password. You can join from New Zealand, Australia or the United States. US prepaid mobile plans are supported. If you’re joining a team, you might get an invite link from your boss or team leader. After signing up, you’ll get an onboarding email with your unique activation and deactivation codes.

2. Check your onboarding email

Your onboarding email is important. It contains your personal activation and deactivation codes. These are unique to you and won’t work for anyone else. Keep this email handy for future reference.

3. Set up your profile

Once logged in, click your initials in the top-right corner. Here you can add your business description, set your timezone and location, and choose if you want email summaries after each call or to keep call recordings. You can change these settings any time.

4. Install the mobile app

Download the Green Weka app from the App Store (iPhone) or Play Store (Android). Sign in with the same email and password. The app gives you a built-in dialer, voicemail, chat, and a mobile dashboard.

5. Sync your contacts

You’ll be asked if you want to sync your phone contacts. If you agree, your contacts will show up in the app. Green Weka never changes your phone’s contact list.

6. Activate call capture

Log into the app first, then open your phone’s normal dialer, enter the activation code from your onboarding email, and press call. This is a one-time step. Your number and telco stay the same. If you ever log out, remember to dial the deactivation code so your calls go back to normal.

7. Set up voicemail and compliance

In the app, you can set your voicemail greeting and choose a voice. In the Compliance tab, confirm you understand call recording laws, pick a privacy voice, and choose when the disclosure message plays.

8. Pick your assistant’s voice

On your dashboard, you can choose your voice agent’s style and personality. This is the voice you’ll hear when using the assistant.

9. Connect your other tools

You can link your Gmail, Outlook, Xero, Fergus, Asana and more for deeper insights and action items. Each connection is optional and can be set up from the dashboard.

What happens after you sign up

If you’re on the Fledgeling free trial, you get one month to try everything Green Weka offers. Three days before your trial ends, you’ll get a reminder email. If you don’t pick a plan when the trial ends, calls to your number go straight to Green Weka voicemail and outgoing calls from the Green Weka dialer are blocked. Voicemails are still transcribed and emailed to you. You can choose a plan or dial your deactivation code to return to normal calling at any time.

Tips

If you get stuck or have questions, email [email protected]. The team replies quickly.

Good to know

Try asking your assistant: “How do I set up Green Weka on my phone?” · “Where do I find my activation code?” · “What do I do with the onboarding email?”